Group Services

What distinguishes Hafetz and Associates as an insurance agency?

At Hafetz and Associates, we are passionate about what we do.  Our dedicated benefits consultants stay up-to-date on the ever-changing insurance market and its regulations to present personalized healthcare options that are tailored to meet our client’s needs.  Our knowledge, integrity, experience, innovative technology solutions, carrier relationships and strong customer satisfaction is what makes Hafetz and Associates one of the top leaders in our industry.  In addition to employee benefits, we also offer subject matter expertise to review our clients qualified pension plans and commercial insurance policies to optimize performance and savings.  We have a team of experts who handle all your billing, enrollment and claim inquiries directly with your carriers so you don’t have to, freeing up your valuable time from the necessary administrative tasks to focus on executing your core business objectives.

Some of our Signature Services include:

Account Executives

Hafetz and Associates assigns each of our clients a dedicated Account Executive that will handle all of the group’s employee additions, changes and deletions, plan changes, billing issues and benefit questions.  Your dedicated Account Executive is available to you Monday through Friday by phone, fax, or email.

Medical Billing Advocates

With any insurer, problem claims can be frustrating.  Our Medical Billing Advocates are dedicated to assisting our clients’ employees unpaid or problem claims, by tracking each claim through our system and updating the employee on the progress until the issue has been resolved.  At Hafetz and Associates, we relieve you and your staff of this headache and handle it for you allowing you to focus your time and energy on running your business.

Technology

We continually focus on the client by investing in secure benefit administration technology infrastructure solutions to anticipate market changes to stay ahead of opportunities.   We offer innovative cloud-based applications that not only improve our ability to service our clients with the latest user-friendly tools in the industry, but also allows us to help revolutionize the way our client’s businesses conduct their daily activities increasing their productivity, organizational readiness and return on investment (ROI).  Clients will feel confident knowing their newly automated employee benefits selection process is completed accurately, efficiently, on time and on budget.

Compliance Oversight

Navigating regulatory matters in the insurance industry has never involved more challenges than it does today.  Organizations are facing consistently tightening and evolving legal controls on how they conduct business.  Our expert benefits consultants deliver insightful and comprehensive solutions in order to provide the most accurate and effective information.

As an affiliated firm of NFP Benefits Partners, the 5th largest U.S.-based privately owned brokerage firm, our clients benefit from a world-class company with a national network of credentialed advisors with over 180 offices across the country, Canada, Puerto Rico and the United Kingdom. Our affiliation with NFP Benefits Partners allows us to stay on top of health care reform, legislation, HR resources and more to help keep companies ahead of the curve and comply with the myriad of industry regulations and laws. 


For more information click here or call (866) 994-2338.